This helped the company to enable the people to relate with the transformation process, shedding their age-old legacy bound thoughts and beliefs. Framing of action plan: It is in between the earlier two types of counselling.
Downward communication flows from the counsellors, who help the employees get an insight into the activities of the organization. Participative counselling is effective in cases where organizations are trying to change, which may be for mergers and acquisitions, technological changes, business process reengineering, policy related changes, etc.
Depending on the reasons for counselling, a counsellor can make use of several types of counselling, as detailed below: This ensures inculcation of confidence in the mind of the person being counselled and in the process, to gain acceptance from that person.
However, another Philips unit. Total Plastics Solutions, acquired by their employees could not be transformed. Because of such divergent needs for employee counselling, its characteristics also differ. Here the counsellor listens to the problems of the employees and then guides them to the right direction.
In cases, where employees are entrusted with challenging assignments, reassuring them is very important, to help them realize that they can achieve the results. Since the possible-solution inputs are also collected from the counselee, we call it participative counselling.
Release of emotional tension: Counselling is discussion with an employee, who has some problem or the other, more particularly emotional in nature.
This does not lead to a solution by itself, but it breaks the ice, allowing the counsellor to understand the possible ways for solution.
Along with the other tools, counselling has to be used as a supplemental effort to bring about the required improvements and changes in the behaviour of the employees. Here, both the counsellor and the counselled develop close mental relationships, exchange ideas, feelings, knowledge, and information, to overcome the problem of the counselee.
All senior executives were initially told to put in 80 per cent of their time in talking to people and helping them to get their doubts and apprehensions clarified. Irrespective of the reasons and the style adopted for counselling, the counsellor has to adopt certain common steps, to make the process successful.
Directive counselling is preferred in those cases, where the employees are unable to decide their courses of action. It is a process of encouragement to bring internal changes in goals, values, and mental models, helping employees to leverage their strengths and guarding against their weaknesses.
To promote mutuality, the counsellor has to have empathy in his communication, negotiation and mediation skills. On understanding the problems, the counsellor determines the courses of action and then facilitates the employees to identify on their own, the possible solutions to those problems.
Employee Counselling in Organisation:An Introduction to Employee Assistance Programs. Study Points. Discuss the history of employee assistance programs (EAPs). Review EAP core technology. Differentiate EAPs from therapy. The counselor providing EAP counseling is an employee of the company, not an outside vendor.
A counseling session is a meeting between the supervisor and the employee which may focus on a specific incident, a particular aspect of an employee's performance which the supervisor has identified as needing improvement, or the employee's overall performance or.
CASE STUDY 3.
An employee is seeking counseling for "work stress." The employee reports that he feels his supervisor is discriminating against him and tells the counselor he plans to hire a lawyer and sue the company.
Introduction to Family Counseling: A Case Study Approach presents basic knowledge about family counseling and applies various theoretical models to a case example looking at one nuclear family, along with its extended family members, that readers follow throughout the text.
Judy Esposito and Abbi Hattem’s multi-generational family is.
Supervisor’s Guide to Counseling First Edition Second Edition INTRODUCTION In the workplace, counseling is a discussion between a supervisor and an employee about an Never schedule a counseling session with an employee when you are rushed with.
It is of most importance for a company to issue an employee counseling form to assure that the employee involved in the counseling meeting or schedule knows the reason why he or she is being counseled.Download